
Hi, I'm Aoife Mc Morrow.
I'm a proven Customer Success Leader and Diversity, Inclusion and Belonging Champion with 5+ years' experience in SAAS Customer Success. This is my space to share three of my professional passions with you; HubSpot Customer Success, coaching Customer Success teams, and Diversity, Inclusion and Belonging in the workplace.
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HubSpot User Customer Success
HubSpot product features and how to implement them in your marketing, sales, service strategies.
Coaching Customer Success Teams
Learnings on mentoring, leading and managing Customer Success teams in SAAS.
Diversity, Inclusion and Belonging (DI&B)
Practical resources on how to proactively promote Diversity, Inclusion and Belonging in Customer Success teams.